The Advanced Web quality management system consists of the organizational structure, responsibilities, processes, documentation, resources, and improvement tools that enable us to manage quality and provide customer satisfaction.

With the objective of customer satisfaction and continual improvement, our system focuses on eight quality management principles:

• Leadership that establishes unity of purpose and direction
• Employee Involvement at all levels
• Customer Focus to understand current and future needs, requirements, and expectations
• Process Approach to achieve desired results due to managed activities and processes
• Systems Approach to identify, understand, and manage interrelated processes as a system
• Continuous Improvement in overall performance as an organization
• Factual Approach to decision making based on analysis of data and information
• Mutually Beneficial Supplier Relationships that create value for all parties

Critical processes of Advanced Web quality management work together to provide system integrity and longevity. Together, these key processes are identified, documented, and implemented through training and practice. With the goal of customer satisfaction in mind, our quality system works continuously with interactions of the ISO 9001 standard as shown below:

Continuous assessment audits of the Advanced Web quality system are performed by our registrar every six months. This provides opportunities for improvements and keeps pace with current industry changes and practices.

We welcome system assessments by our customers and will provide the necessary information that demonstrates our ability to provide products and services that constantly meet customer and applicable regulatory requirements.

	To see a list of some of the certifications we have received, click here.